What challenges can you expect?

Essential Functions

• Analysis of the technical design, the customer specifications and the configuration data in the customer order positions (product-oriented processing / delegation).
• Transfer and further detailing of the configuration data in the order bill of materials (BOM)
• Processing and checking of the order BOM, associated work steps and delivery-relevant positions
• Compilation and modification of the customer offer and order documentation in the ERP/CAD systems (creation and modification of wiring schematics, drawings, instructions).
• Interpretation, clarification and implementation of customer specifications for offers and orders, taking into account the delivery spectrum. For customer-specific special designs, early clarification of technical feasibility and economic efficiency by initiating the applicable processes
• Product standardization
• Processing and coordination of technical customer inquiries and questions from the Sales Teams
• Application consulting and clarification of the correct product selection.
• Processing of amendments within the complete process chain. Participate in the maintenance of order processing tools (e.g. SAP configurator, E3/Zuken-CAD).
• Participate in / lead internal and cross-functional projects.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role using computer and phone; however, some visits to field will be required. This would require the ability to drive car, walk, climb ladders or scaffolding wearing PPE. 10-20% travel could be expected for this position, by car or plane.

Position Type and Expected Hours of Work

This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m. and occasional overtime / travel required.

Additional Eligibility Qualifications

• Other language than English (especially German, Spanish, French) desirable
• Initial training could require frequent travelling to Germany (8 months)

What do we expect from you?

Required Education and Experience

• Engineering degree with orientation in electrical or electro-mechanical area or technical degree with relevant experience in control systems, power transformer monitoring systems and accessories.
• Knowledge of interpretation and creation of Electrical Control Schematics supported by CAD system (E3/Zuken preferred)
• In-depth process and system knowledge (SAP)

Competencies

• Communication Proficiency
• Time Management
• Personal Effectiveness/Credibility
• Flexibility
• Stress Management/Composure
• Business-fluent English
• Additional language skills desirable
• Understanding of processes and systems
• Understanding of electrical diagrams
• Willingness to travel (outside USA)
• Ability to evaluate, prioritize and organize customer inquiries
• Customer orientation